Refunds and cancellation

Last updated September 30, 2026

We want paying for Pullcast to feel fair. Here's exactly how cancellations and refunds work.

Pro (monthly)

• Cancel anytime from My casts → Manage billing. No questions, no emails needed.
• You keep Pro until the end of the month you've already paid for, then you move to Free. Your casts keep running on Free.
• If you ask within 14 days of your first Pro payment, we'll refund it in full.
• After that, we don't refund partial months, since you keep Pro until the period ends.

90-day pass

• The pass is a single payment and never renews, so there's nothing to cancel.
• If you ask within 14 days of buying it, we'll refund it in full.

Mistakes are on us

If you were charged twice, charged after cancelling, or a paid feature didn't work as described, we'll refund you. Just tell us.

How to ask

Email [email protected] from your account's address. Refunds go back to the original payment method through Stripe and usually appear within 5–10 business days, depending on your bank.